1. Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, phone number, and shipping address
• Payment information (processed securely through third-party providers)
• Account credentials and preferences
• Communication history with customer support
• Survey responses and feedback

We also automatically collect certain information when you use our website, including IP address, browser type, device information, and usage data.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your candy box subscriptions
• Communicate with you about your orders and account
• Send promotional emails (you can opt out at any time)
• Improve our products and services
• Detect and prevent fraud or abuse
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers (shipping, payment processing, customer support)
• Business partners who help us operate our services
• Law enforcement when required by law
• Potential buyers in the event of a business transaction

All third parties are required to maintain the confidentiality of your information.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Understand how you use our website
• Improve your user experience
• Deliver targeted advertising

You can control cookies through your browser settings. Note that disabling cookies may affect functionality.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Limited employee access to personal data
• Secure payment processing through certified providers

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Your Privacy Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Request a copy of your data in a portable format
• Object to certain processing of your information

To exercise these rights, contact us at privacy@sweetboxclub.com.

7. Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete it promptly.